The wrong table for uploading products may have been included in one of the recent installs for version 1.6. If you open the current product_upload.mdb table installed in the root directory of the e-Catalog builder with Microsoft Access 97, you may get a message saying: "The current user account does not have permission to open the database. "Sorry for the inconvenience, please click on the link below for the version of Microsoft Access you are using, save this file to the root directory of the e-catalog builder install directory. (Access 97/Access 2000)